Last Updated: [03.03.2026]
Pet Getaway is a home dog boarding business based in Wigan, Greater Manchester.
For the purposes of UK data protection law, Pet Getaway is the “Data Controller” of your personal data.
If you have any questions about this policy or your data, you can contact:
Email: [petgetawayuk@gmail.com]
Address: Scowcroft Farm, Close Lane, Hindley, Wigan, Greater Manchester
We may collect and process the following information:
Full name
Address
Email address
Phone number
Emergency contact details
Dog name
Breed
Age
Medical conditions
Vaccination status
Behavioural information
Feeding and care instructions
Contact form submissions
Dog day care interest form submissions
Referral requests
Website usage data (via cookies)
We collect data when you:
Submit a contact form
Book boarding services
Attend a Meet & Greet
Complete registration paperwork
Register interest in future services
Request a referral to a trusted partner
Contact us via phone, email or social media
We use your information to:
Provide dog boarding services
Assess suitability for boarding
Contact you about bookings
Manage your dog’s welfare and safety
Respond to enquiries
Provide requested referrals
Notify you of new services (if you opt in)
Meet legal and licensing obligations
We do not sell or rent your personal data.
Under UK GDPR, we rely on:
To provide agreed boarding services.
To meet requirements under:
Animal Welfare (Licensing of Activities Involving Animals) (England) Regulations 2018.
To respond to enquiries and manage our business.
Where you opt in to:
Receive updates
Join waiting lists
Be referred to a trusted partner
You may withdraw consent at any time.
If you request a referral to a trusted dog day care or related provider:
We will only share your information with your explicit consent.
We will only share necessary details.
We aim to recommend reputable, welfare-focused providers.
Once shared, the third-party provider becomes responsible for their own data handling.
Your information is stored:
Securely on password-protected devices
In locked filing systems (for paper records)
Using secure email services
We take reasonable steps to protect your information from unauthorised access, loss or misuse.
We retain data:
For active clients: for the duration of your relationship with us
For licensing compliance: up to 3 years (as required by regulation)
For enquiries: up to 12 months
For marketing: until you withdraw consent
After this period, data is securely deleted or destroyed.
Under UK GDPR, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict processing
Object to processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
ICO Website: https://ico.org.uk
Our website may use cookies to:
Improve user experience
Analyse website traffic
Monitor performance
You can control cookies through your browser settings.
A separate Cookie Policy may apply.
We may use:
Website hosting providers
Email providers
Booking systems
Payment processors
These providers are required to process data securely and in accordance with data protection law.
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.